Shopgold online store functionalities

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Products and categories

Possibility to freely add, remove and modify products, as well as change the display order of categories and products.
Creating "product sets" - a set consists of several selected products, and each of them can be cheaper by a set percentage or amount.
Function of coloring names and background of categories in boxes.
Adding and editing categories and subcategories – please remember that on shared servers the number of categories and subcategories should not exceed 1000 items, and the maximum number of supported categories with subcategories is 5000 items.
Unlimited number of category levels and subcategories.
Defining individual descriptions and META TAGS for each category.
Possibility to use artificial intelligence (OpenAI) when creating product descriptions, generating descriptions based on the product name and features.
Create responsive product descriptions in a text editor – they can be displayed in a 1 to 5 column layout that automatically adjusts to the device resolution.
Ability to list all products and define filters to narrow down results based on features, additional fields, product availability, shipping time, manufacturer and category.
Extensive advanced search module with the option of selecting search parameters, including the ability to search by descriptions or additional product fields.
Ability to edit basic product information directly in the product list.
Defining individual descriptions and META TAGS for each product.
Automatic generation of thumbnails when adding a product photo – just upload a large photo.
Possibility to add icons to photos informing that the product is, for example, new, on promotion, recommended, a hit, or has free shipping.
Overlaying icons with any content onto photos (up to 5 icons defined in the management panel).
Possibility to add watermarks to photos (e.g. name or address of the store), which protects against copying.
Any number of images for each product, with separate ALT tags.
Possibility to assign up to 10 price levels for products, as well as define individual prices for customers or customer groups.
Defining product prices in points if the point system is enabled.
Possibility to assign one product to multiple categories and set the main product category (e.g. for price comparison sites).
Possibility to determine the number of products available in the warehouse and control stock levels.
Exclusion of selected products from inventory control.
Set minimum stock levels for all products or individually for each product.
Controlling the inventory status of product features (attributes).
Possibility to disable the option to purchase a product and automatically block the item when it is out of stock.
Possibility to assign product visibility to selected customer groups.
Extensive product information, including additional features, PDF files, audio, video, and stock status in numerical and graphical form.
Product features can affect its price, either by raising or lowering it – features can have a value of a monetary amount or a percentage.
Possibility to add descriptions to product features and assign individual photos to features.
Assigning selected shipping methods to products.
Possibility to assign free shipping to products and exclude products from free shipping.
The shipping cost of the product is visible on the product card, not only when placing the order.
Possibility to define individual shipping costs for each product.
Free management of new products, promotions, sales, recommended products, announcements and the "Our Hit" option - the seller decides which products fit into each category.
Possibility to define products of the day – you can assign a different product to each day, which will have an individual discount on that day.
Defining additional descriptive fields such as dimensions, technical data, etc.
Possibility to define additional text fields in which the customer can enter any text, e.g. the text on the purchased product.
Ability to add files to products, allowing the customer to send files in selected formats.
Adding videos to products in Mp4, Youtube or mp3 format.
Electronic sales – the ability to sell files and activation codes, where the customer receives a link to download the purchased files after a specific payment status (e.g. paid).
Defining similar products displayed after selecting a product in the store.
Defining products known as additional accessories, displayed after selecting the product.
Quickly edit and change product data without having to edit them one by one.
Possibility to duplicate products with attributes.
Possibility to duplicate the category tree and subcategories.
Mass change of product data such as price, newness, promotion status, etc.
Mass creation and removal of promotions for entire categories or manufacturers.
Defining free products – these are products at a lower price that the customer can purchase after exceeding a certain order value.
Possibility to enable price negotiation options for selected products.
Saving the lowest price history for the 30 day period prior to creating the discount – in line with the “Omnibus” directive.

Customer base:

Possibility to disable automatic activation of customers after registration – activation by the store staff is required.
Option to send an email to the customer after activating their account.
Creating arbitrary customer groups with different price and discount levels.
Assigning a consultant to a client.
Possibility to add a client to the blacklist.
Editing data of registered customers.
Manually creating customer accounts, e.g. for telephone orders.
Customer login via Facebook and Google account.
Possibility of blocking a customer account.
Defining additional registration fields – selecting mandatory or optional fields and field types.
Adding information to customer accounts, visible only to store staff.
Assigning individual discounts to customers and the ability to track detailed information about their discounts.
View the clipboard and shopping cart contents of logged-in customers.
Ability to save customer baskets and load them later.
Statistics on previous customer orders.
Adding notes to customer accounts, visible only to store staff.
Sending emails or text messages to customers directly from the management panel.
Bulk sending of newsletters to customers who have given their consent – many options for sending messages, creating groups of recipients and exporting mailing lists to FreshMail.

Order handling:

Possibility for customers to place orders without registering an account.
View order history, complaints and returns without having to log in.
Full editing of orders, including changing address details, ordered products, delivery and payment methods.
Defining your own additional fields when placing orders – you can choose whether or not to include a mandatory field.
Defining additional information for customer orders in the form of text, link or file, visible only for a given order.
Manual creation of orders directly in the management panel, with selection of the order currency.
Assigning a supervisor to an order.
Possibility of combining orders.
Detailed recording of all order-related events.
Sending email or SMS notifications about changes to your order.
Option to send a repeat email to the customer with the content of the placed order.
Adding customer comments and internal order notes.
Printing order cards and pro forma invoices.
Possibility to print receipts in PDF format and define your own standard order comments – just select the order status and the comment will be inserted automatically.
Automatic creation of shipments in courier services based on submitted orders.
Export of orders to CSV files, with the possibility of editing in Excel.
Printing VAT invoices directly from the management panel, including regular invoices and invoices for VAT-exempt companies.
Quick purchase through a simple form, directly from the product card view.

Complaints and returns handling:

Handling complaints via an online form, changing statuses and sending messages to customers.
Possibility to assign a supervisor to a complaint and detailed registration of all events.
Returns handling, with the ability to select returned products in the form.

Wholesale and discount service:

Ability to hide retail prices from customers.
Simultaneous display of gross and net prices.
Displaying discounted product prices only for logged-in customers.
Assigning products to discount groups and defining percentage or amount discounts on products.

Delivery and payment methods:

Free definition of delivery methods for ordered goods.
Assigning individual graphic icons to delivery and payment methods (e.g. courier company logos).
Shipping cost criteria based on product weight, order value and product quantity.
Option to enable "Free Shipping Day" option.

Store appearance:

A variety of store templates, with support for templates made in RWD (Responsive) technology.
Predefined modules and boxes that present content on store pages.
Module creator for creating your own content, including products, banners and texts.
Creating extensive menus with drop-down windows and menu graphics.
Fully configurable store page content.

Reports and statistics:

Extensive reporting system regarding assortment, orders and customers.
Graphical presentation of report results.
Export reports to CSV files.

Integrations with external systems:

Integration with Allegro, courier systems and price comparison sites.
Integration with payment companies and mailing systems.

Store positioning:

SEO-friendly addresses and individual META TAGS for each category, product and page.