Company automation systems General Informatics

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We design automation systems for companies

We specialize in creating dedicated solutions that automate key business processes , such as data management, customer service, and production control. Our systems allow you to save time, optimize costs, and increase the efficiency of your operations.

Please contact us to analyze your company's needs and design the perfect solution.

Ask about company automation

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Company automation systems - what are they?

Business automation systems are tools that streamline marketing, sales, and customer service, allowing you to save time and resources and increase efficiency. With them, you can automate lead generation, customer relationship management (CRM), email marketing, data analysis, and sales process optimization.

Automation is available to both large and small companies, allowing any business to leverage modern technology to grow and become more effective. It’s a simple way to streamline daily operations and improve results.

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Implemented company automation - our examples

HR Industry Automation

During the cooperation with the ICT Cluster of Western Pomerania and the Szczecin Metropolitan Area Development Agency as part of the “There is work, there is climate” campaign, we created a platform that acts as a recruitment service supporting local companies in recruiting employees, including from countries such as Belarus and Ukraine.

We have implemented a number of automation processes:

Creating an intuitive job offer management system that allows companies to easily publish and update job offers.
Implementation of the online application submission function , thanks to which candidates can instantly apply for the positions they are interested in.
Integration with CRM systems , which makes it easier for companies to manage candidates and communicate at every stage of recruitment.
Automatic publishing and updating of job offers , which saves time and keeps the portal up to date.

Thanks to the automation of recruitment processes, the portal has become an effective tool for both employers and candidates.

Automation for the finance industry

We have implemented automation processes for a financial services company that have streamlined operations and increased operational efficiency:

Automate customer data and contract management – enables contract status monitoring, deadline reminders, and automatic report generation, which increases transparency and saves time.
Implementation of a multi-channel communication system (e-mail, SMS, telephone) – supports personalized customer service, building lasting relationships and improving the speed of response to needs.
Implementation of advanced analytical tools – helps advisors match the best financial solutions to individual client needs.
Optimization of telemarketing processes – the system automatically assigns tasks, monitors progress and supports effective management of the sales team.
Increasing the efficiency of operational activities – automation of key processes reduces costs and improves the quality of customer service.

Thanks to these solutions, the company increased the effectiveness of its operations, reduced costs and improved the quality of customer service.

Automation for the real estate industry

We have developed a system for automating key tasks such as handling requests, managing leads and communicating with customers, which has significantly increased operational efficiency.

Our activities included:

Automation of ticket handling : Implementation of a CRM system that automatically submits forms and assigns tickets to appropriate departments, speeding up the response to customer needs.
Lead Management : The system automatically assigns leads to agents based on customer preferences and tracks their activity, which improves the sales process and increases conversions.
Communication Automation : Integrated email and SMS sending system that generates and sends personalized messages to customers, strengthening engagement.
Activity monitoring and follow-ups : The system assigns tasks to agents and reminds them to contact the customer, which improves the effectiveness of sales activities.

We increased the efficiency of operations management, but also improved the quality of customer service, which allowed the company to gain a competitive advantage in the market.

Automation in the science industry

We have implemented a number of automations that make it easier for users to use the platform and manage data effectively. Here are some of the key solutions:

Automatic recording of observations – The system automatically records and classifies bird observations.
Automatic location assignment – Observations are automatically assigned to appropriate locations on the map.
Generating charts and reports – The system automatically creates charts, tables and maps from the entered data.
Notifications and reminders – Users receive automatic notifications of new posts and replies.
CRM System – Automatic management of users and their activities, assigning tasks and generating reports.
Results Summary – Automatically generate project results summaries after each stage.

Thanks to these automations, the AVES OBSERWACJE portal ensures fluidity in data management, which translates into better user experience and more effective monitoring of biodiversity in Poland.

Automation for education

Automation in the Project "100 Days to Matura" - Educational Platform financed by the European Union. The project included a number of activities related to the automation of educational and organizational processes, including:

Creating an advanced educational platform – designing a platform that enables full automation of teaching processes and monitoring of student progress, tailored to the individual needs of each user.
Integrated CRM system – implementation of a user relationship management system that automatically organizes and runs online webinars, tracks participant engagement and enables personalization of communication with students.
Automation of class organization – creation of educational modules for learning matriculation subjects such as English, Polish, German and mathematics, which are available online and can be adapted to the individual needs of students.
Online classes – automation of class schedules and real-time availability of educational materials, allowing students to learn at any time.

The "100 days to Matura" platform is an ideal tool for remote learning that saves time and costs on traditional tutoring.

Automation for gastronomy

Szczecin's PizzaTeam pizzeria chain entrusted us with creating a dedicated web application that automates online ordering processes and supports restaurant management. Our goal was to create a solution that combines convenience and speed of ordering with operational efficiency:

Dedicated CRM system – enables order management and customer relationships, automatically monitoring statuses, personalizing offers and facilitating data management in one place.
Pizza Creator – allows customers to quickly compose pizzas from their favorite ingredients, increasing their engagement and satisfaction.
Google Maps geolocation – automatically calculates shipping costs based on the customer’s location, streamlining pricing and organizing deliveries.
Online ordering system – allows you to quickly place orders via a web application, eliminating the need to call and improving the convenience and efficiency of the process.

The PizzaTeam app is a comprehensive solution that automates daily pizzeria operations, improves customer service quality and supports network growth.

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Benefits of automation systems for companies

Saving time and resources

Automation eliminates repetitive tasks, allowing your team to focus on strategic activities.

Increasing the effectiveness of marketing and sales activities

Automation systems streamline processes such as lead generation or email campaigns, increasing their effectiveness.

Improving customer service

Thanks to automatic responses and personalised communication, customers receive faster and more tailored support.

Better website positioning

Automatic analysis and content optimization support the visibility of the site in search results.

Easier data management

Centralizing and automating data makes it easier to analyze, which helps make better business decisions.

Better analysis of results

Thanks to detailed reports and statistics, companies can constantly monitor the effectiveness of their operations and implement improvements.

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Application of marketing automation tools

Customer Relationship Management CRM

CRM systems automate lead management, assigning them to appropriate employees, and support follow-up contact management. Automatic generation of sales reports and analyses allows for ongoing monitoring of results, which streamlines the decision-making process.

Website design

Website automation allows for dynamic updates of content tailored to users, for example based on their purchase history. Additionally, CRM integration allows for personalized offers, and systems automatically take care of technical updates, such as backups or error monitoring.

Business Process Management

Document flow automation streamlines the sending and acceptance of applications, contracts, and invoices, eliminating delays. In task management, systems assign them to teams according to priorities, and notifications allow you to avoid backlogs and monitor project progress. Thanks to these solutions, companies gain efficiency and save time, while minimizing errors and streamlining processes.

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In summary, marketing automation tools are an essential element in managing a modern enterprise. Thanks to them, companies can increase their efficiency, competitiveness and improve customer service. It is therefore worth investing in the right tools and technologies to fully use the potential of automation.

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Important questions and important answers

If you want to start automating your business, we’re here to help! To start, we recommend a thorough analysis of your business processes to identify the areas that will benefit the most from automation. Then, together with you, we’ll set the goals you want to achieve and select the right tools, tailored to your business’s specifics. Our team will guide you through the entire process – from planning to implementation, ensuring a smooth system rollout. Once the implementation is complete, we offer full support and monitoring of results to maximize the benefits of automation and continuously improve the performance of your business. Contact us to get started!

The time it takes to implement an automation system in a company depends on the complexity of the processes that are to be optimized and the specific needs of your business. The average project implementation time is from two months to a year , depending on the scope of work and the level of complexity. A thorough analysis of requirements and efficient cooperation in providing the necessary materials and making decisions are crucial.